New Skates, Steel & Holders - 90-Day Warranty

Warranty coverage for such items purchased at HockeyStickMan come with a 90-day (from purchase or arrival date) warranty against defect.  HockeyStickMan withholds the right to repair these items, or cover the cost of repair, in advance of replacement or credit. 

These items may be eligible for warranty in the case of manufacturer defect.  Warranty coverage includes, but is not limited to:

• Holders coming loose from the skate
• Tendon guard falling off due to defect
• Toe cap coming loose, cracking or shifting
• Tongue coming loose or breaking
• Liner ripping causing discomfort or unusability 
• Issues with the release on the holder resulting in difficulty locking runners in place

Under the following circumstances, issue would be caused by playing with the item itself rather than be tied to any type of defect, and the skate would not be covered under warranty:

• Slices in boot or tendon guard due to taking skate off with the other skate
• Cracking or damage to boot due to blocked shots or similar scenarios
• Discolouring, marking, or other cosmetic blemishes
• Loss of edge or profile on steel
• Rusting of steel
• Deforming of the insole
  

Please note, alterations or modifications made to the item after it is in your possession will negate the item's warranty status.  Always take your skates to a pro shop or retail store to have them heat-molded.  Heating in a conventional oven can be difficult to do without damaging the skate itself.  Sharpenings and profilings should always be done by professional or by a regulated, automated machine.

Warranty only applies in circumstances of defect during routine use.  Items abused, neglected, or misused are not applicable for warranty.