Free Shipping

We are proud to offer FREE SHIPPING on all of our Closeout sticks with a minimum spend of $100 on Free Shipping eligible items.  This will be applied as a $20 rate discount off of shipping, enough to cover the $19.99 flat rate we charge to most locations.  If you select a more expensive rate, such as Express Shipping, the cost of the shipping will be discounted by $20.

Fulfillment & Delivery Time

Oftentimes when you need a stick, you need a stick ASAP.  Your go-to weapon has broken and now you need a new twig pronto.  We get it!  It's for this reason HockeyStickMan puts an immense emphasis on getting your new stick into your hands as quickly as possible.

We aim to have your order fulfilled by next business day, if not same day!  Once your order has been fulfilled, your stick will arrive within the advertised business-day timeline for the shipping level you select.  

HockeyStickMan fulfills orders 7 days a week.  Once fulfilled, you will receive a notification with your tracking info to the email used to place the order.  Please bear in mind, carriers generally don't pick up shipments over the weekend.  In the event they do, tracking info often isn't updated.  Therefore, an order placed Friday commonly won't see an update on the tracking info until Monday.

Please note:

• We ship with FedEx or UPS in most cases.  To certain remote areas, Canada Post or USPS must be used to reach your area.  In these cases, shipping times are generally longer than advertised
• The advertised shipping time for your selected service would be the typical timeline in business days once the courier has picked it up.  You will receive a notification once we package your item, and another once it has been scanned in by the courier.
• The flat rate we charge (if not Free Shipping) does not actually cover the cost of shipping a hockey stick

Return Eligibility

1. A stick is eligible for return or exchange as long as it remains unused, untaped, and unaltered.  If that is not the case, returns will not be accepted, no exceptions
2. Returns are accepted within 30 days of receipt of the item.  Returns will not be accepted if the process has not been initiated within 30 days
3. Customers are required to pay a $20 flat rate to return an item.  Generally, this does not cover the cost to actually have the item shipped, and that additional cost is absorbed by HockeyStickMan
4. In the event of exchange, HockeyStickMan covers the cost of the exchanged item back to you
5. If a return is made on an item that does not meet the criteria outlined in point #1, the purchase will not be credited or refunded

Submit your return request via the portal here