New Equipment & Apparel
New Equipment and Apparel purchases are accompanied with a ninety (90) day coverage from the purchase date (or arrival date in the case of shipping).
Coverage extends to manufacturing defect of the item itself, and would be warrantied should HockeyStickMan determine that the item in question is unusable. HockeyStickMan reserves the right to repair the item, or, cover the cost of the repair of the item, should we deem the item repairable. In the event that HockeyStickMan is repairing the item in house, we will cover the cost of returning that item, as well as shipping the repaired item back to you. Coverage would not extend to general wear of the item itself, nor would it extend to cosmetics.
In the event that repair is not possible or viable, HockeyStickMan may award full or partial credit depending on severity.
An item may be eligible for warranty or repair if it meets some of the following criteria:
- Equipment has missing or damaged straps that are used to secure the item to the body
- Equipment has cracks or damage that significantly hinders the protection or usability that the equipment is designed to offer
- Equipment has issue with padding causing uncomfortableness or difficulties when wearing
Examples of circumstances that would not be covered under warranty due to use:
- Gloves have wear in the palms that have lead to holes
- Jerseys or socks have holes or cuts from use
- Colouring of the item has faded or become discoloured
- Laces of skate have been cut
- Helmet has missing screws
- Velcro has worn and lost its original grip
- Belt of pants has broken
- Cuts from a skate or stick in a goalie pad, glove or blocker
- Cuts in a hockey bag
- Visor or cage has rusted
USED GEAR - All used sticks and gear do not come with any coverage. Used items are identified as such within the product listing title. Purchases are final sale, and credit will not be awarded in the event of further wear or breakage due to additional use. No exceptions
Please note, alterations or modifications made to the item after it is in your possession will negate the item's warranty status. Warranty only applies in circumstances of defect during routine use. Items abused, neglected, or misused are not applicable for warranty.

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